Switchbake

1. Who we are

This store operates this website. We are committed to protecting your personal information and your right to privacy.

2. Information we collect

When you place an order or contact us, we collect:

Name and email address
Shipping address
Order details and purchase history
Messages you send us through our contact form

We do not collect or store payment card information. All payment processing is handled securely by Stripe.

3. How we use your information

To fulfill and ship your orders
To send order confirmation and shipping notifications
To respond to your inquiries
To improve our products and services

4. Payment processing

All payments are processed by Stripe, a third-party payment processor. When you make a purchase, your payment information is transmitted directly to Stripe and is never stored on our servers. Stripe's use of your personal information is governed by their Privacy Policy.

5. Cookies

We use essential cookies to operate our website, including session management and shopping cart functionality. These cookies are necessary for the site to function and cannot be declined.

6. Data sharing

We do not sell your personal information. We share your data only with:

Stripe — for payment processing
Shipping carriers — to deliver your order

7. Data retention

We retain your order information for as long as necessary to fulfill orders, comply with legal obligations, and resolve disputes. You may request deletion of your personal data at any time.

8. Your rights

Depending on your location, you may have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data
Opt out of analytics tracking
Lodge a complaint with your local data protection authority

9. Contact us

To exercise any of your rights or ask questions about this policy, please use our contact form. We will respond within 30 days.